Last modified: September 8th, 2021
By accessing or using the Website, you agree to this Policy. If you do not agree with the terms of this Policy, do not use the Website or provide any information to us. This Policy may change from time to time. Your continued use of the Website after any revisions we make to this Policy constitutes your acceptance and agreement to those changes, so please check the Policy periodically for updates.
1. INFORMATION WE COLLECT.
We may collect the following types of information when you use the Website:
o “Personally Identifying Information”: information that identifies you or another person as an individual, or that identifies an entity you represent, such as yours or someone else's name, mailing address, e-mail address, telephone number, IP address, and other information you enter about yourself or your organization, to the extent it may reasonably be used to identify you or your organization.
o "Non-Personal Information" means information that does not identify you as an individual, such as your browser type, your internet connection, the URL of the previous website you visited, the equipment you use to access the Website, and general information, and other details about how you use the Website.
o “Organization Information” means directory or other information about the organization you represent, and that does not identify the organization, such as the location by county, health conditions treated at your organization, organization price ranges and other organization preferences.
2. HOW WE COLLECT YOUR INFORMATION.
We may collect information (1) when you provide it to us, including when you register to use our websites; (2) when someone in your organization registers on your behalf or asks that you be added as a user; and (3) automatically through the Website.
Information You Provide to Us. When you use the Website, you may choose to provide us with Personally Identifying, Organization and Non-Personal Information, including when you:
o Complete and submit forms on the Website, including registration, website tools, advanced filters, preferences and contact us.
o Report a problem with the Website.
Information We Collect Automatically. We do not collect Personally Identifying or Organization Information automatically, with the exception of IP addresses which may be collected automatically and are only used as described below. [Other than IP addresses,] when you access and use the Website, we may use automatic data collection technologies to automatically collect:
o Usage details (for example, details regarding your access to and use of the Website, and resources that you use on or through the Website).
o Device information (for example, information about your computer or mobile device and/or internet connection, including the device's unique device identifier, operating system, browser type, and/or mobile network information).
If you do not want us to collect this information, please do not use the Website.
Tracking Technologies. The technologies we use for automatic information collection may include:
o Cookies. A cookie is a small file placed on your browsing device. It may be possible to refuse to accept cookies by activating the appropriate setting on your computer, tablet, or smartphone. However, if you select this setting you may be unable to access certain parts of our Website.
o Local Browser Storage. Local browser storage, sometimes known as DOM storage (Document Object Model storage), provides web application software methods and protocols used for storing data in a web browser. It may be possible to refuse to accept local storage by activating the appropriate setting on your computer, tablet, or smartphone. However, if you select this setting you may be unable to access certain parts of our Website.
DO NOT TRACK.
Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. HCS is not required to respond to Do Not Track settings or signals, and at this time we do not respond to them. For information about Do Not Track, visit www.allaboutdnt.org. In addition, HCS may use other technology that is standard to the Internet, such as pixel tags, web beacons, and other similar technologies, to track visitors to the Website. Those tools may be used by us and by third parties to collect information about you and your internet activity, even if you have turned on the Do Not Track signal.
3. HOW WE USE YOUR INFORMATION.
We use information provided by or collected from you, including Personally Identifying and Organization Information, for various legitimate purposes and in order to provide you with the excellent experience you expect from us. These uses include:
o Making the Website available to You.
o Aligning patients and providers with health care services that may match their needs.
o Providing you with information, products, or services that you request from us.
o Providing You with information about the experiences hospitals and other entities have with your organization through use of the Website and HCS services.
o Fulfilling any other purpose for which you provide the information.
o Improving the Website and any related products and services.
o Complying with our legal and contractual obligations, to resolve disputes, and to enforce agreements.
We may use aggregated, non-identifying Organization Information provided by or collected from and about you and the organization you represent to track, evaluate, and develop reports reflecting usage, industry trends and patterns.
We may also use information in any other way we may describe at the time you provide the information to us, and for any other purpose with your consent.
1. DISCLOSURE OF YOUR INFORMATION.
We do not share your Personally Identifying or Organization Information with third parties in any manner not described in this Policy.
We may disclose aggregated, non-identifying Organization Information and Non-Personal Information about our users, and information that does not identify any individual:
o To third parties to help us improve the Website.
o To make information and reports about industry trends and patterns available to Website users.
We may disclose your Organization Information and Personally Identifying Information:
o To contractors, service providers, and other third-parties we use to support our business and who are bound by contractual obligations to keep your Organization Information and Personal Information confidential and use it only for the purposes for which we disclose it to them.
o To our business partners, such as care facilities, health care providers, and others who may contact you if you select their providers or if the criteria you enter matches the services they offer.
o To a buyer or successor in the event of a merger, reorganization, dissolution, or other sale or transfer of some or all of HCS' business or assets.
o To fulfill the purpose for which you provide it. For example, if you give us your name, phone number, and email address when you select a care organization or provider, we may share that information with the care organization or provider, who will use it to contact you. Also, the website may use your phone number and email to provide you with an access code to contact the care providers you've selected.
o For any other purpose disclosed by us when you provide Organization Information and Personally Identifying Information with your consent.
We may also disclose your Organization Information and Personally Identifying Information:
o To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
o If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of HCS or its affiliates, customers, or others.
2. YOUR CHOICES AND OPTING OUT.
We may periodically send you emails, text messages or voice calls describing news, information, updates, or promotional offers related to the Website or our products and services.
You can "opt-out" of receiving emails from us at any time by following the instructions included in your email or by sending a reply stating your request, and we will make the requested changes. Whether you opt out of receiving promotional emails or not, HCS reserves the right to email or otherwise C you with respect to important information, notices or changes relating to our products and services.
3. ACCESSING AND CORRECTING PERSONAL INFORMATION.
You can review and change your Organization Information and Personally Identifying Information by sending us an email at email@example.com to request access to, or to correct or delete any of your Organization Information or Personal Information. We may decline your request to change or delete information if we believe the change or deletion would violate any law or legal requirement or cause the information to be incorrect.
4. DATA SECURITY.
We take appropriate administrative, physical, and technical measures (collectively “Security Measures”) to protect your Personally Identifying Information from loss, misuse, unauthorized access or disclosure, alteration, and destruction. These Security Measures are periodically reviewed and, if necessary, updated to ensure they meet current generally accepted standards. Furthermore, only authorized personnel have access to Personally Identifiable Information. Such employees are required to maintain the confidentiality of this sensitive data.
No method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of information that is transmitted to us electronically. Any transmission of Personally Identifying Information is at your own risk. We are not responsible for failure or circumvention of any privacy settings or security measures we may have in place to protect your Personally Identifying Information.
5. CHILDREN UNDER THE AGE OF 13.
The Website is not intended for use by children. We do not knowingly collect information from children under the age of 13. If you are under 13, do not use the Website or provide any information to HCS directly or through the Website. If we learn that Personal Information of a child under the age of 13 is collected, we will delete that information from our systems. If you believe we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
We may modify or amend this Policy from time to time. The date this Policy was last revised is identified at the top of the page and the terms of this Policy are effective as of that date.
7. CONTACT INFORMATION.
To ask questions or comment about this Policy and our privacy practices, contact us.